c888 Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the c888 website and all related services (collectively, "the Platform"). By creating an account, accessing the Platform, or placing any wager, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform.

c888 reserves the right to modify, update, or replace these Terms at any time. Continued use of the Platform following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically for updates.

2. Eligibility Requirements

To open an account and use the Platform, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. c888 operates strictly as a 21+ platform. Any underage registration will result in immediate account termination and forfeiture of all funds.
• You must be a legal resident of Bangladesh or be accessing the Platform from a jurisdiction where online gambling is lawful.
• You must not be an employee, contractor, officer, director, or immediate family member of c888 or any associated entity.
• You must be acting on your own behalf and not as an agent for any third party when placing wagers on this Platform.

3. Account Registration & Security

Each player may register and maintain only one (1) account on c888. Operating multiple accounts — whether in the same name, under different names, or via shared devices — is strictly prohibited and will result in suspension of all associated accounts and forfeiture of winnings.

Account Verification (KYC)

c888 applies a Know Your Customer (KYC) verification process in line with anti-money-laundering (AML) best practices. You may be asked to submit the following documents before a withdrawal is processed:

• A valid government-issued photo ID (National ID card, passport, or driving licence).
• Proof of address issued within the last three (3) months (utility bill, bank statement, or official letter).
• Proof of payment method ownership (screenshot or statement from bKash, Nagad, or Rocket account linked to your profile).

Account Security Responsibilities

You are solely responsible for safeguarding your username and password. c888 will never ask for your password via email or live chat. Any activity occurring under your account credentials is your responsibility. If you suspect unauthorised access, contact our support team immediately via live chat at [email protected].

4. Deposits & Withdrawals

All financial transactions on c888 are processed in Bangladeshi Taka (BDT). c888 accepts deposits and processes withdrawal requests through the following approved channels:

Deposit Conditions

The following conditions apply to all deposits made to a c888 account:

• Minimum deposit is ৳200 per transaction unless otherwise stated in a specific promotion.
• Funds deposited must be from an account registered in your own name. Third-party deposits are not permitted and will be returned.
• c888 does not charge a processing fee on deposits, but your payment provider (bKash, Nagad, Rocket, etc.) may apply their own transaction charges.

Withdrawal Conditions

Withdrawal requests are subject to the following terms and processing standards:

• Withdrawal requests submitted before 18:00 BST (UTC+6) on a business day are typically processed within 30 minutes to 4 hours, subject to KYC status and fraud checks.
• The minimum withdrawal amount is ৳500. Any pending bonus wagering requirements must be fully met before a withdrawal can be processed.
• c888 reserves the right to request additional verification documents before processing any withdrawal above ৳20,000 in a single transaction.

5. Bonuses & Promotions

c888 offers promotional bonuses including a welcome bonus, reload bonuses, cashback offers, and seasonal promotions aligned with events such as Pohela Boishakh, BPL, and IPL seasons. All bonuses are subject to the following general conditions:

• Each bonus promotion has a specific wagering requirement (rollover). Unless stated otherwise, the standard rollover on a welcome bonus is 15x the bonus amount.
• Bonus funds and any winnings derived from free spins are credited to your bonus wallet and cannot be withdrawn until the rollover is complete.
• Bonuses are credited per eligible account, per household, per device IP address, and per payment method. Suspected bonus abuse will result in forfeit of the bonus and associated winnings.
• c888 reserves the right to modify, withdraw, or cancel any promotion at any time and without prior notice, particularly in response to regulatory requirements or technical errors.

6. Responsible Gaming

c888 is committed to promoting responsible gaming and encourages all players to gamble within their personal financial means. If you feel that gambling is beginning to affect your daily life, relationships, or finances, we strongly urge you to make use of the self-exclusion and deposit limit tools available within your account settings. Full guidance is available on our Responsible Gaming page.

This platform is strictly for players aged 21 and above. c888 operates industry-standard age verification at the point of registration and may request supplementary proof of age at any subsequent point during your account's lifetime. Players who exhibit signs of problem gambling may have their accounts reviewed or suspended as a protective measure.

7. Prohibited Activities

The following activities are strictly prohibited on the c888 Platform. Engaging in any of the activities listed below may result in immediate account suspension, forfeiture of all funds, and potential reporting to relevant authorities:

• Using automated software, bots, scripts, or any third-party tool to gain an unfair advantage or to artificially manipulate game outcomes.
• Laundering money or using the Platform as a conduit for funds derived from illegal activities.
• Colluding with other players, dealers, or c888 staff in any manner that distorts the natural outcome of a game.
• Exploiting software or platform errors ("bugs") for financial gain. Any winnings gained from a known or exploited error are void and will be reclaimed.
• Providing false, misleading, or fraudulent information during registration, verification, or any other interaction with c888.

c888 employs advanced fraud detection technology that continuously monitors all account activity. Any account found in violation of these provisions will be actioned without prior warning.

8. Intellectual Property

All content on the c888 Platform — including but not limited to text, graphics, logos, game designs, software, interfaces, and compiled data — is the exclusive property of c888 or its licensed content providers. This content is protected under applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform solely for personal, non-commercial recreational purposes. You must not reproduce, redistribute, sell, create derivative works from, or publicly display any part of the Platform's content without prior written consent from c888.

9. Limitation of Liability

To the maximum extent permitted by applicable law, c888, its officers, employees, affiliates, and licensors shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Platform, including but not limited to losses arising from system outages, betting errors, or any third-party content.

The Platform is provided on an "as is" and "as available" basis. c888 makes no representations or warranties of any kind, express or implied, regarding the uninterrupted availability, accuracy, or fitness for a particular purpose of the Platform. Gambling inherently involves risk, and c888 accepts no responsibility for financial losses incurred through normal gameplay.

10. Privacy & Data Protection

c888 collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By using the Platform you consent to our data practices as described in the Privacy Policy. We use SSL encryption across all pages of the Platform to protect your data in transit. We never sell your personal data to third parties for marketing purposes.

11. Amendments to These Terms

c888 reserves the right to amend, update, or replace any provision of these Terms at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. Where required by applicable law or where changes are significantly adverse to your interests, we will provide reasonable advance notice via email or an in-platform notification.

Your continued use of the Platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you object to any change, your sole remedy is to close your account and cease using the Platform. Closing your account does not affect any rights or obligations that arose before the closure.

12. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with general principles of international commercial law. c888 operates as a secure and reliable platform committed to fair play and player protection. In the event of a dispute, players are encouraged to contact our support team in the first instance. c888 will endeavour to resolve all disputes in good faith within 14 business days of a formal complaint being received. If you remain unsatisfied after our internal process, you may seek independent advice from a consumer protection body in your jurisdiction.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please reach out to our dedicated support team. We are available 24 hours a day, 7 days a week via live chat directly on the c888 Platform.

You may also contact us by email at [email protected]. Our target response time is within 30 minutes during peak hours (Bangladesh Standard Time, UTC+6). For formal complaints, please include your account username, a clear description of the issue, and any supporting evidence so our team can investigate promptly.